![]() In that settlement, the company resolved claims of pricing inaccuracies where items were sold at a higher price than advertised on the shelf. In 2019, the company reached a $1.75 million settlement with the state of Vermont for violating the state's Consumer Protection Act. One store's errors were actually all in the customer's favor: At the 5055 College Corner Pike location in Oxford.ĭollar General has previously dealt with issues in the past. Pillsbury Grands biscuits had a shelf price of $3.00 but scanned at $3.75.Perdue Chicken Strips had a shelf price of $7.95 but scanned at $10.75.Hefty solo cups had a shelf price of $4.25 but scanned at $5.95.Nestle Coffee Mate creamer had a shelf price of $2.00 but scanned at $4.35.Snapple Apple had a shelf price of $1.00 but scanned at $1.50.Īt the 1425 Millville Road store, examples include:.Tombstone Frozen Cheese Pizza had a shelf price of $4.50 but scanned at $5.75.A six-pack of Diet Coke had a shelf price of $4.00 but scanned at $5.25.The Ohio Department of Agriculture, which oversees weights and measures in the state, is also looking into the matter.Īn example of the pricing errors at the Dollar General at 2614 Millville Oxford Road in Oxford included: Instead, in too many instances they are being over charged." During these inflationary times, people turn to stores like these to get some bargains. ![]() "A customer could be charged substantially more than the listed price and that amounts to a form of consumer fraud. "This is a serious problem," Reynolds said. A store is only allowed a plus or minus 2% error rate, which is measured on the total number of items tested.ĭuring the inspection, it was found that most errors were found with products advertised at lower prices if more than one of the same item was purchased, and that reduced price wouldn't be reflected during checkout. Results showed that there were double figure error rates up to 88%. All prices are final."Īnderson went on to mention how it was "dishonest" as two boxes of cereal may be $6 on the shelf but cost $7 or more at the register.įrom there, the auditor's office began conducting price verification checks on Oct. Main had a sign posted that said "Prices cannot be changed at the register. In Anderson's letter, he noted that the Dollar General on 950 S. Clair Township resident William Anderson. The inspection came after a consumer complaint letter from a St. ![]() HAMILTON, Ohio - Every Dollar General store in Butler County has failed an auditor inspection after multiple prices at checkout differed from those on shelves, Butler County Auditor Roger Reynolds said.
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